Contraception (Birth Control) and Family Planning PubHealthInfo

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PubHealth.info® (a subsidiary of PakMed) presents scientific information mainly based on abstracts of articles published on a variety of public health issues/topics, particularly encompassing population planning, disease prevention, maternal and child health, and communicable and non-communicable diseases (like HIV AIDS, malaria, etc) that are affecting a significant portion of population in developing and developed countries. Here you can find abstracts of articles published on a variety of public health topics under category "Contraception (Birth Control) and Family Planning". Contraception (birth control) is a regimen of one or more actions, devices, or medications followed in order to deliberately prevent or reduce the likelihood of a woman becoming pregnant or giving birth. Therefore contraception is the utilization of various and sundry surgical procedures, devices, practices, agents, or drugs with the intention of preventing conception or impregnation (pregnancy). Methods and intentions typically termed birth control may be considered a pivotal ingredient to family planning. Birth control is a controversial political and ethical issue in many cultures and religions, and although it is generally less controversial than abortion specifically.

YEAR: 1995

CATEGORY: Contraception (Birth Control) and Family Planning

TITLE

Quality of care in family planning service delivery in Kenya: clients' and

providers' perspectives.

AUTHORS

Ndhlovu L

SOURCE

Nairobi, Kenya, Population Council, Africa Operations Research and Technical

Assistance Project, 1995 Jan. 84 p.

ABSTRACT

During July-September 1994 in Kenya, an operations research study was conducted in Nairobi and in rural areas of

Murang'a district to determine the perceptions of quality of care in family planning service delivery held by providers

and clients from nine government and nongovernmental service delivery points (SDPs). Data collection tools were

focus groups and in-depth interviews. Both clients and providers identified the following elements to be indicative of

service quality: cost; proximity to SDP; medical examination; provider/staff attitude; waiting time; availability of

supplies, water, and equipment; family planning education and information; integration of family planning services;

privacy and confidentiality; and qualified staff. The elements tend to be relevant to client-staff relations and to the

SDP and policy levels. Clients considered providers to be unfriendly and unhelpful. Clinics were congested in the

mornings and relatively free in the afternoons. Providers discouraged afternoon attendance. Providers agreed with

most complaints against them, yet they did not change their behavior to improve the delivery of services. Other

elements identified by clients were counseling for side effects, availability of method of choice, and mature

providers. There were negative rumors about tubal ligation, IUDs, and oral contraceptives. Program managers need

to develop an information strategy to count the rumors. Provider attitudes keep youth from receiving family planning

services. Nongovernmental clinic providers were more likely to be sensitive to young women than public clinics.

Providers at many public health clinics did not attend to clients' needs in terms of side effects, so the clients turned

to nongovernmental clinics. These findings show that proximity and cost at the SDP level must be integrated into

existing accepted dimensions of service quality. (PubHealth.info Document ID: CONT2T 3049-06)

PubHealth.info NOTE: The author(s) of this article titled, "Quality of care in family planning service delivery in Kenya:

clients' and providers' perspectives.", is(are) Ndhlovu L. The source of this article is "Nairobi, Kenya, Population

Council, Africa Operations Research and Technical Assistance Project, 1995 Jan. 84 p.". This article was

published in 1995 in English language(s). (PubHealth.info® Document ID: CONT2T 3049-06. All rights reserved with

PubHealth.info) PIN: 8049

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