Contraception (Birth Control) and Family Planning PubHealthInfo

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PubHealth.info® (a subsidiary of PakMed) presents scientific information mainly based on abstracts of articles published on a variety of public health issues/topics, particularly encompassing population planning, disease prevention, maternal and child health, and communicable and non-communicable diseases (like HIV AIDS, malaria, etc) that are affecting a significant portion of population in developing and developed countries. Here you can find abstracts of articles published on a variety of public health topics under category "Contraception (Birth Control) and Family Planning". Contraception (birth control) is a regimen of one or more actions, devices, or medications followed in order to deliberately prevent or reduce the likelihood of a woman becoming pregnant or giving birth. Therefore contraception is the utilization of various and sundry surgical procedures, devices, practices, agents, or drugs with the intention of preventing conception or impregnation (pregnancy). Methods and intentions typically termed birth control may be considered a pivotal ingredient to family planning. Birth control is a controversial political and ethical issue in many cultures and religions, and although it is generally less controversial than abortion specifically.

YEAR: 1997

CATEGORY: Contraception (Birth Control) and Family Planning

TITLE

The relationship between the quality of family planning services and client

satisfaction.

AUTHORS

Tavrow PA

SOURCE

In: The determinants of client satisfaction with family planning services in

developing countries: three essays. A dissertation, by Paula Ann Tavrow.

[Unpublished] 1997. :122-82.

ABSTRACT

This doctoral dissertation has two objectives: 1) to test the common assumption that higher quality of services

results in greater satisfaction among family planning clients in developing countries, and 2) to assess the validity of

two methodologies, simulated clients and exit interviews, in obtaining the client's perspective on and reaction to the

services. Data were obtained from the 1994-95 nationwide family planning quality of care study in Malawi. The

quality-satisfaction linkage was tested using bivariate correlations and multiple logistic regression. Overall, findings

suggest that quality of care does not account for actual satisfaction of clients, but does seem to predict well-

simulated clients' satisfaction. The study also shows that actual clients differ from simulated clients in outlook and

in reaction to family planning services. While the simulated client method can provide reliable information about the

processes of care they experience, it may lull supervisors and others into thinking that the issues of concern to

simulated clients are also of most relevance to real clients. With regard to the exit interview survey, its usefulness

as an indicator of quality of care appears limited. In light of the findings, a new model is proposed, of determinants

of family clients' satisfaction and of the causal pathway through which satisfaction may affect contraceptive use. In

this model, personal motivation and satisfaction with services are hypothesized to have direct effects on women's

perceptions of the benefits and costs of contraception, which in turn determines their contraceptive use.

(PubHealth.info Document ID: CONT2T 1041-06)

PubHealth.info NOTE: The author(s) of this article titled, "The relationship between the quality of family planning

services and client satisfaction.", is(are) Tavrow PA. The source of this article is "In: The determinants of client

satisfaction with family planning services in developing countries: three essays. A dissertation, by Paula Ann

Tavrow. [Unpublished] 1997. :122-82.". This article was published in 1997 in English language(s). (PubHealth.info®

Document ID: CONT2T 1041-06. All rights reserved with PubHealth.info) PIN: 6041

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